Admin / Customer Service Co-Ordinator

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Caber House is a sustainable construction company. We are building energy efficient Caber Houses UK wide.

We are looking for an exceptional candidate to join our small team. We need an admin assistant who can help take care of our customers and keep the business running smoothly.

An excellent communicator with perfect written and verbal ability, fantastic customer service skills, great people skills, the ability to work on your own initiative, and the flexibility to help out where it’s needed.

Based largely in our Dunoon office, you will be responsible for all administration support in the day to day running of the business.

Hours: Between 24 and 35
Salary: Between £11 and £14 ph.

Duties to include:

Key Responsibilities of the Sale/Customer Service Coordinator:
• The first point of contact for enquiries and queries
• Process reports
• Manage office processes, records and files
• Manage diaries and travel arrangements as needed
• Other admin as needed
• Monitor all programs of work
• Provide management information to senior management team
• Placing orders
• Dealing with expenses and petty cash

Essential skills, knowledge and qualities:
• Experience of customer service
• Presentation skills
• Excellent written and verbal communication skills – engaging with customers, suppliers, partners
• IT literate and comfortable working within bespoke IT systems

Personal Qualities:
• Calm, resilient and professional
• Pro-active approach with the ability to work independently and as part of a team
• Commercial awareness and an eye for detail
• Ability to provide a solution focused approach
• Ability to organise and prioritise effectively

Desirable:
• Experience of the building/housing industry
• Interest in sustainability/environmental issues

The Package:
• Salary negotiable dependant on experience
• Bonus scheme after initial KPI’s set up within company
• Pension Scheme
• Hybrid/flexible working considered
• Some travel

CV and covering letter should be sent to contact@caberhouse.co.uk

Apply Now

Applying for: Admin / Customer Service Co-Ordinator